We all know that Covid-19 is leading in a new era and the impact of this pandemic is long-term. 41% of restaurant owners believe the biggest reopening challenge they face is a slow return of customers, earning consumer trust. Most of the restaurants have adapted these ways from where they will elevate their credibility in this pandemic.
Transforming The Delivery & Dine-In Experience
In this time, restaurants are closed, and restaurants turn their food services to Home Delivery and Takeaway. It has risen to a challenge that somewhere dining experience is losing its real meaning, most of us go out for dinner on weekends with our family. This way of going out has its value and I guess which is losing.
This means adapting their dining rooms to accommodate larger, low-touch takeout areas, offering curbside takeout. Their kitchen has become safer than before for those cooking delivery orders on the line.
When the local and state governments give orders to reopen the restaurants, people will not dive back quickly to dining experiences immediately. There will be many restaurants that will evolve to meet new consumers’ demands to remain healthy and safe in the future.
The changes that we will come to see when dining will start is there will be more space between guests due to social distancing, party size limits, and capacity restrictions.
In the coming days of the Covid world, restaurants need to revisit both their dine-in and delivery offering to enable guests to have a safer experience.
Most of us eat food in restaurants, and eating food in restaurants has its importance, but in Covide-19, most people avoid eating food outside because of the social distancing. The restaurant industry is rising to end this pandemic’s meets, and they are shifting into the digital sphere with contactless payments and deliveries.
When 56% of restaurants have at least $50,000 in new debt due to Covid-19, these reduced overhead costs, there will be a scenario in the coming weeks that guests will walk into a restaurant. They know they’ll be seated immediately because they were able to place themselves on a virtual waitlist from the comfort of their home, without crowding around a host.
In the coming weeks, you will go to the restaurants like Burger King or McDonald’s with gloves and a mask after removing your gloves and mask. What you will do is take out your phone and scan the QR code on the table. By doing such a thing, there will digital menu come on your phone and after you order your food. You will pay the bill with your PayPal or Google Pay.
There will be no paper menu, no sharing pens or the passing of credit card or cash, minimal interaction, seamless dining experience from start to finish.
When it comes to contactless offerings, the possibilities are endless and this will not only be the new reality but also the new normal for guests.
When it comes to contactless dining, most restaurants across Asia are placing Plastic or plexiglass partitions positioned to divide diners. There is a restaurant in France, placing plastic coverings to attract diners and working in that restaurant.
Most restaurants are moving to this new normal of placing plastic sheets between the diners to maintain social distancing without wearing masks and gloves.
Most of our life experiences give us a lesson, and this pandemic has also given us a task to maintain distance from other people when it comes to your health. New challenges bring innovations that will fundamentally change the way operators adapt to do business in the future.