Getting a CRM system for small business can be really overwhelming because often the businesses do not have a big budget to afford high-quality solutions. Even if the budget allows them, they are often sceptical about investing in it without proven results. Now is there any solution for that? Of course, there is! The FREE CRM solutions. Yes, you read that right. Many brands offer free CRM versions for businesses.
Free CRM versions are a blessing for small businesses as they provide an experience of CRM without compromising capital. Businesses can get to see the benefits of the technology and can experiment with the features to find what suits them best. Moreover, getting used to CRM can take a substantial time and a free version can give you a pressure-free opportunity to let your team gradually shift to the new workflows.
Once you are fully satisfied with the results and your team members have adapted to the new CRM culture, you can anytime convert to paid subscriptions for advanced features. And if the free version is working for you, then keep enjoying the free services.
Best CRM For Small Businesses at zero cost
If you are looking for some great free CRM platforms then here is a curated list for you:
HubSpot CRM
HubSpot needs no validation as it is widely registered in the minds of people as one of the best options specifically for small businesses. Having a maximum of the features in its free version is a great start for your business to delve into the world of CRM without spending any extra penny.
Pros
- User-friendly interface
- Scalable
- Provides advanced features like contact management, task management, etc.
Cons
- There are less customization options.
- High-grade features are not available at zero cost.
Zoho CRM
If you are looking for a comprehensive CRM system for small business then you can try the free version provided by Zoho CRM. The brand has a great reputation and has many essential features like automation, contact management, lead management, report building, etc. in their free version.
Pros
- Feature enriched option
- Good customization options are available.
- Can be integrated with third-party apps.
Cons
- The user interface is complex for new users.
- Customer support is provided only on paid plans.
Capsule
If you don’t want to spend too much time in making your team comfortable with a software then you can go for Capsule CRM. Having an easy-to-use and understandable user interface, the free version of this CRM software comes with the added benefits of customization along with necessary features, making it a good client management software for small businesses.
Pros
- Good for small businesses
- Available in mobile apps.
- All the basic CRM features are provided in the free version.
Cons
- Reporting and analytics are limited in unpaid plans.
- Not good for complex businesses.
SolvCRM
SolvCRM is a CRM system for small businesses that comes with the advantage of a brilliantly built dashboard with dexterous contact management. The 14-day free trial of this CRM can enhance your contact and lead management quite significantly. It offers customization as well and the marketing and automation features are also amazing.
Pros
- Good reporting and analytical abilities.
- High-quality contact management.
Cons
- After 14-day free trial period, you need to pay to continue the accessibility.
Bitrix24
This CRM solution is great at lead and contact management with a well-organized structure for lead tracking. Its comprehensive portfolio of communication tools makes it a preferred choice for sales CRM for small business.
Pros
- Loaded with features
- Can be collaborated with various communication tools.
- Gives choices of cloud-based CRM.
Cons
- The interface is not comprehensive for a sales CRM for small business.
Streak
If your business is heavily dependent on email communication then Streak is a perfect choice for you. It will help you streamline your workflow within the Gmail inbox. It gives direct insights from email marketing about user engagement. It is great at product management too and is great for solo entrepreneurs or small businesses.
Pros
- Have an extensive features list in the free version also.
- Good email integration for communication tracking.
Cons
- Not good for complex businesses.
Insightly
Great at product management, Insightly stands out at tracking the projects and leads. Its high-quality relationship management tools are great for those who want to have good client management software for small businesses without shedding their budget. It has the additional abilities of integration with various apps and tools, making it a preferred choice.
Pros
- Great for relationship building.
- A robust CRM system for small business.
Cons
- Not as customizable as other brands.
- The user interface is not very intuitive.
Freshsales CRM
Offering all the necessary features of a CRM at no cost, Freshsales makes the sales pipeline smooth and visible for the team to track the overall functions of the business. It helps you streamline your email channels for enhanced customer engagement and retention. Small businesses looking for a custom CRM solution can go for it.
Pros
- Streamline communication through all channels
- Operational tracking is easy
Cons
- Reporting abilities are not at par with other CRM solutions.
- Automation solutions are not provided in the free version.
Conclusion
These are the best CRM systems for small business and you can actually benefit from them without spending extra bucks. Evaluate your needs and requirements from a CRM and choose your CRM partner accordingly.
