Over the past year and a half many businesses were forced to switch to the online realm to survive the uncertain times the Coronavirus pandemic has brought. It seems like this trend is nowhere near stopping, in fact it’s only expected to grow as the year goes by. Along with a switch to the online realm, the need for different, easier and faster payment options arose. As one of the most modern, safest, and up-to-date payment methods, Direct Carrier Billing (or, shortly DCB) got its time to shine.
To be precise, DCB’s spend is estimated to increase to a whopping $100 billion by 2025. To keep you updated, we wanted to show you what DCB is, and which industries are going to use it the most in the following years.
What is DCB?
Direct Carrier Billing (DCB) is an online payment type that enables consumers to purchase services and pay them via their mobile phone bills. DCB isn’t dependent on any banking infrastructure, which makes it more accessible for people coming from the undeveloped market with poor banking infrastructure. DCB is a more accessible payment solution as well since it doesn’t require users to own a credit or debit card to purchase services, which makes it a great customer acquisition tool.
Lastly, the best thing about DCB is the fact it can function on almost any device. Smart TVs, laptops, and tablets, you name it – DCB supports it.
- Cloud gaming.
Over the past year, transactional volume in the gaming industry has skyrocketed. The number of casual gamers increased, and gaming, in general, became more accessible due to tech development.
The popularity of casual gaming led to an increase in use and revenue for cloud gaming (estimated growth of $12 billion by 2025, compared to $1.4 billion in 2020). Furthermore, as 5G network growth continues, gamers will experience higher speeds and lower latency, which will make these games even more appealing than they were before.
Since it is a go-to stop for industries that have higher chances of impulse shopping, and since it allows in-app purchases, DCB is only expected to grow along with the growth of the cloud gaming industry.
The Esports industry is expected to experience exponential growth over the next three years due to the growth and spread of the 5G network and increased online activity.
Mobile operators can use this opportunity to increase their revenue streams by allowing esports platforms to charge their services via telephone bills, which DCB essentially is.
- Mobile ticketing services.
We’re slowly leaning towards a cashless society, and people started to favour digital payment options for physical service transactions. As a great alternative for cash transactions, the use of Direct Carrier Billing is expected to rise, especially in transport services such as parking services for instance.
eLearning platforms skyrocketed during the pandemic, and their popularity is nowhere to be decreased. However, along with their growth, there’s a potential for direct carrier billing payments to take the leading spot when it comes to payment types for such services. Furthermore, DCB payments have a seamless user experience that is favourable among customers, and they’re more accessible – especially in undeveloped markets with poor banking infrastructure. This is how people who don’t even own a credit or debit card can seamlessly use services the eLearning platform provides.
All of this leads to more accessible education, and increased demand in customers since they have an easy and convenient way of paying for their purchases.
- Fitness and health apps.
Since we live in a fast environment that requires us to be present 24/7 it’s hard to find enough time for yourself. Nonetheless, taking care of mental and physical well being has become more important than ever. This is why we see the increase in the use of different health and fitness apps. Direct Carrier Billing can help providers charge their services much easier and faster, as it allows in-app purchases and doesn’t require them to disclose any sensitive information, such as credit card information, which makes it more approachable. Overall, this type of payment allows providers to scale their business safely, while accommodating the customers’ needs at the same time.
Direct Carrier Billing is expected to rise when it comes to charging services as a bundle, especially if we consider the rise and development of 5G.
Bundling revenue is expected to grow increasingly in the following years, and mobile operators can expect to bundle much beyond music and VOID subscriptions along with their tariffs.