Importance of Housekeeping in the Hotel Management Industry

best hotel management courses in Kolkata

During the pandemic situation, people are stuck with their smartphones and laptops in the middle of four walls. Students are attending schools and the elder ones are logging in to their computers for work from home. They have not gone for a long trip for a very long time. It has been almost two and a half years since the virus affected our lives. 

In this period, the concept of the tourism industry is totally changed. It turns into a booming industry in the global market. Many local tourist spots had been discovered and renovated by the Govt. Hotels and resorts have been developed at a high pace. 

If you look at your social media feeds, your friends and relatives visit a new place or stay on a new resort that has a breathtaking view. You are getting to know about a lot of unknown places. You are tired of keep bookmarking the places. 

Now, if you decide to stay in a hotel, what else will you check except the preferable location and price ranges? I am making a list here for you –

•    Decor and surroundings

•    Room Amenities

•    Food Facilities

•    Proper Room Services

•    Maintainance

•    Proper Sanitation

Even when you check the whereabouts of any hotel on the internet, you surely look after these facilities are available or not. The most important thing in recent days is proper sanitization. Not only the guest rooms but also the entire vicinity of the property should be properly sanitized. All COVID safety protocols should be highly maintained.

Do you know the department maintaining all of these (Except the food department) is none other than the Housekeeping department?

Yes! There are many responsibilities and duties of the housekeeping staff at hotels. The staff of the housekeeping department, supervise and coordinate all the services not only in the front office but also in the back office. From issuing floor keys to attendants to supervise the maintenance of guest rooms, club, spa room, laundry, floor pantries, corridor, pool area, etc, they have put their hands everywhere. There are many posts under the housekeeping department Executive housekeeper, deputy housekeeper, floor housekeeper, room supervisor, desk control supervisor, guest room attendant, etc. The duties and responsibilities are different for every post.

The housekeeping department should be perfect for any hotel and resort. Then only it will get good reviews from customers. A customer always tries to find a home away from home where he/she can feel the same safety and securities from the hotels. 

It is not a 9 to 5 job. The housekeeping staffs have to be available 24*7 for 365 days. They should have great team management skills, communication skills. They should be perfect in supervising and punctual in time. They should have the capability of handling pressure with a smile on their faces.

The housekeeping department is the prime pillar of the hotel management industry. As the hotel management industry is becoming a fast-growing industry, lots of vacancies will be created in the upcoming days. Plenty of career opportunities will be available. Career wise, it would be a great option.

hotel management institutes in Kolkata

If you are planning to build a rewarding career in the hotel management industry and looking for hotel management colleges in Kolkata then the Indian Institute of Hotel Management is the right destination for you. Indian Institute of Hotel Management is consistently ranked as one of the top hotel management institutes in Kolkata. IIHM started the journey in the year 2004 in Salt Lake, Kolkata.

3 years Bachelor’s degree courses, 2 years Master’s degree courses, and 2 years diploma courses are available here. They provide the best hotel management courses in Kolkata. Indian Institute of Hotel Management (IIHM) also provides other courses on hospitality management, hospital management, travel and tourism management, culinary management, etc. They have the finest lab infrastructures with modern tools and technologies.

Highly qualified and experienced faculty will be always there to guide you on the right path. There are separate hostels for boys and girls on our campus premises. Students are taught to organize big events  food festivals, contests, etc. It will help them grow in their work culture.

We provide national and international internships for the students. We have tie-ups with global companies all over India like JW Marriott, Hyatt Regency, The Park Hotels, Indigo, Jet Airways, HSBC, Reliance Industries Limited, Taj Hotels Resorts & Palaces, and many more for 100% guaranteed placement assistance. If you want to know more about us, do visit our website. You can visit our office in Kolkata as well. 

Admissions are open for upcoming batches. You can collect the admission form directly from our office. You can apply for the admission form and buy the application kit online. Be an IIHM and shine your future like the Sun.

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