Building a network with billions of customers is always a dream for any restauranteurs. Online customers are an essential part of this network. The restaurant-customers relationship is based on faith towards each other. Stronger relationships need a strong foundation. So, you have to lay a stronger foundation to make relationships stronger further.
Maintaining that relationship of faith is essential for restaurants in the long run. The more the customers’ faith in you, the more will be the growth of your restaurant. You need to earn your customer’s loyalty to get more success. Customers dining in your restaurant are easy to impress, as you can showcase your services and hospitality to them. In online ordering system, it gets a bit difficult to impress customers.
Gaining customer loyalty is important but maintaining that loyalty of your customers is more important. To maintain that healthy relationship, you need to build it every day in small steps. FavouriteTable has cracked this trick to perpetuate your relationship with customers.
Know your customer
Your customers need your attention. If your restaurant is their favorite place to order, let them know that it matters to you. Get all the necessary information about your customers to ease out their next order placement.
Knowing the basic requirements of customers of what, where, when, and how of orders can be a great relief. This will make them want you more. If you haven’t gathered their information, get it done now. To get all this information, you can assign a third-party aggregator to ease out your work.
FavouriteTable is a no-commission third-party aggregator that will help you to accumulate customer data at one spot.
2.Pay extra heed to loyal customers
Loyal customers are real gains for your restaurant. It is your responsibility to pay a little extra attention to those customers. To maintain loyalty, you can offer them discounts. Make them feel the presence that will compel them to choose you over other restaurants.
You can use the email-marketing strategy to compel your online presence. This will increase the chances of getting more orders from your loyal customers. Adding a small discount coupon will not burn a hole in your pocket. The restaurants should maintain the consistency of email-marketing even if the customers are not regular ones.
FavouriteTable understands the restaurants’ bewildering situation to manage internet marketing, so we are here to reduce that workload from your shoulders. FavouriteTable gathers the information of customers and increases your restaurant’s presence on online platforms through email-marketing.
3.Offer rewards for being loyal
Rewards are the cherry on the cake. You can use this as a strategy for your restaurant to make your favorite customers feel special. Nothing can smash the happiness of getting special discount coupons. Discounts do not necessarily need to be heavy ones. The small discounts of 15 or 10 percent are enough to make them fall for your services.
There are several other ways to provide rewards for those unique customers. You can prioritize their orders, eliminating the delivery charges for them, providing them faster delivery, free dessert, etc. these little efforts can build up your connection with your customers stronger.
If you have forgotten to reward your loyal customers, we are here to remind you. Become a part of favouriteTable now, and get a partner who reminds you of little details.
FavouriteTable ensures to propagate your restaurant’s deal to your favorite customers. We are the intermediary who works to enhance the restaurant-customers relationship. We manifest discounts to the customers provided by restaurants. FavouriteTable does not charge monthly. The restaurant makes one payment to become our partner. So, it’s a one-time investment for restaurateurs.
Please take a little step forward towards your favorite customers to make them feel special, as they deserve this. Favourite Table ensures that you become your customer’s favorite. The regular reminder will push you towards the heights of success. Favourite Table keeps you updated with the latest and ensures that no customer slips from your reach. Work together to build and enhance a stronger relationship between you and your customers.